The role will lead site operations, ensuring the facility operates safely, reliably and efficiently 24/7. You will manage technical teams, critical M&E infrastructure, maintenance, incidents, vendors and operational standards.
What you'll be doing
- Lead day-to-day 24/7 data centre operations and site teams.
- Manage critical electrical and mechanical infrastructure including UPS, generators, power distribution, cooling and BMS/DCIM.
- Lead engineers, technicians and shift teams.
- Oversee preventive and corrective maintenance activities.
- Manage incidents, equipment failures, escalation and root cause analysis.
- Review and maintain SOPs, MOPs and EOPs.
- Manage vendors, contractors and maintenance partners.
- Ensure compliance with safety, operational and customer requirements.
- Support projects, upgrades, commissioning and handover into operations.
- Drive operational improvements, reliability and efficiency.
- Degree/Diploma in Electrical, Mechanical, Facilities or related engineering discipline.
- 8 + years' experience in datacentres, critical facilities or mission-critical environments.
- At least 3-5 years of direct datacentre operations experience.
- Strong understanding of critical electrical and mechanical systems.
- Experience managing technical teams, contractors and vendors.
- Strong knowledge of SOP/MOP/EOP, incident and change management.
- Experience operating live, high-availability environments.
- Strong leadership and stakeholder management skills.
